Privacy Policy

1 Information We Collect

We collect information that you provide directly to us when using Xargo services:

• • Account Information: Name, email address, phone number, and password when you create an account
• • Order Information: Pickup and delivery addresses, item descriptions, scheduling preferences
• • Payment Information: Payment method details processed through our secure payment provider
• • Communications: Messages sent through our chat system and customer support interactions

2 How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our moving services
• • Process bookings, payments, and send transaction confirmations
• • Send order status updates and real-time notifications
• • Communicate with you about services, promotions, and support
• • Ensure safety and security of our platform and users

3 Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• • Service Providers: With drivers and logistics partners to fulfill your orders
• • Payment Processors: With secure payment providers to process transactions
• • Legal Requirements: When required by law, regulation, or legal process

4 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting our support team.

5 Your Rights

You have the following rights regarding your personal information:

• • Access: Request a copy of the personal data we hold about you
• • Correction: Request correction of inaccurate or incomplete data
• • Deletion: Request deletion of your personal data
• • Opt-out: Unsubscribe from marketing communications at any time

6 Cookies and Tracking

We use cookies and similar technologies to:

• • Keep you signed in to your account
• • Remember your preferences and settings
• • Understand how you use our services to improve them
• • Protect against fraud and unauthorized access

7 Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure storage practices, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

8 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: